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Customer Service

  • For wholesale customers, please use wholesale button on the top line menu bar.
  • All prices on this site are in  New Zealand Dollars.
  • New Zealand orders will be charged 15% GST.

CONTACT US

  • Freecall within New Zealand: 0800 444 224.
  • Birkenhead, Auckland Office: +64 9 419 6988.
  • Email: sales@affirmations.co.nz and our friendly customer service representative will contact you as soon as possible.
  • Postal Address: Affirmations NZ. Ltd, PO Box 34388, Birkenhead, Auckland, 0626

DELIVERY – NEW ZEALAND

  • All orders over NZ$100 shipped freight-free New Zealand wide.
  • Receive a free gift with every order.
  • Orders will be sent by courier unless a different method is requested.
  • Please allow up to 5 working days for delivery.

DELIVERY – INTERNATIONAL

  • Orders under NZ$100.00 freight will be charged: NZ$20.00.
  • Orders over NZ$100.00 freight will be charged at 25% of your order value.

PAYMENT

  • We accept Visa and MasterCard.
  • Payments are processed by our secure online payment provider, eWay.

CLAIMS AND RETURNS

  • We are very particular about maintaining the highest standards of quality across our product range. If, however, goods arrive damaged, claims must be made within 7 days.
  • All returns must be authorised by Affirmations NZ Ltd.
  • Goods can be returned to Affirmations NZ Ltd (address above) at your own expense, however, if goods are faulty, please contact us to arrange.

LEGAL

  • We support copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech and creates a vibrant culture. Thank you for buying our products and for complying with copyright laws by not reproducing or distributing any part, in any form, without permission. You are supporting artists in doing so.
  • All rights reserved. The contents of this website is the property of Affirmations  NZ Pty Ltd and may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system without permission in writing from the publishers.
  • Affirmations NZ Ltd is a registered Trademark of Affirmations NZ Ltd.

SECURITY AND PRIVACY

  • We do not sell, trade or rent your personal information to others.
  • We keep all your personal details completely confidential.
  • We will email you with special offers or new release information from time to time.  If you do not wish to receive such, please inform us: sales@affirmations.co.nz
  • Credit Card details are encrypted to ensure your transactions with us are private and protected as they travel over the Internet. Your payment details are held in an encrypted format until we process your order.
  • This encryption makes it virtually impossible for unauthorised parties to read any information you send us.